1. Introduction
This Cookie Policy explains how VoiceMatrixAI ("VoiceMatrixAI," "we," "our," or "us") uses cookies and similar technologies when you access our website, platform, integrations, and related services. This policy should be read together with our Privacy Policy and Terms of Service. By continuing to use VoiceMatrixAI services, you acknowledge the use of cookies and related technologies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device or browser when you visit a website. Cookies help websites: Function properly, Improve performance, Remember preferences, Analyze usage, Enhance security, Support integrations and workflows.
3. How VoiceMatrixAI Uses Cookies
VoiceMatrixAI may use cookies and similar technologies to: Maintain platform functionality, Improve website performance, Remember user preferences, Support authentication and security, Analyze website traffic and usage, Improve workflow performance, Monitor platform reliability, Support integrations and payment processing.
4. Types Of Cookies We Use
Essential Cookies These cookies are necessary for the website and platform to function properly. They may support: Login sessions, Authentication, Security protections, Fraud prevention, Workflow functionality, System reliability.
Analytics Cookies Analytics technologies may help VoiceMatrixAI understand: Website traffic, Visitor behavior, Platform performance, Workflow optimization, Feature engagement.
Functional Cookies Functional cookies may remember: Browser preferences, Session settings, Interface configurations, Workflow preferences.
Third-Party Cookies VoiceMatrixAI may use trusted third-party services that place cookies or similar technologies, including: Analytics providers, Payment processors, CRM integrations, Communication providers, Automation platforms.
5. Stripe & Payment Processing
VoiceMatrixAI uses Stripe for secure payment processing. Stripe may use cookies and related technologies for: Fraud prevention, Payment authentication, Transaction security, Operational reliability. Stripe's own policies and infrastructure govern how those technologies operate.
6. Managing Cookies
Depending on your browser or device settings, you may: Block cookies, Delete cookies, Limit tracking technologies, Manage cookie preferences. Please note that disabling certain cookies may impact platform functionality or user experience.
7. Third-Party Services
VoiceMatrixAI may integrate with: CRM systems, Google Calendar, Analytics platforms, Workflow automation providers, Communication infrastructure providers. Those services may independently use cookies and tracking technologies according to their own policies.
8. Policy Updates
VoiceMatrixAI may update this Cookie Policy periodically to reflect: Operational updates, Platform changes, Legal developments, Technology changes, Integration updates. Updated versions will be posted on this page with a revised effective date.
9. Contact
For questions regarding this Cookie Policy or privacy-related concerns, contact: support@voicematrixai.com